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Audit and roadmap
We review how your team works, find the tasks worth automating first and estimate the hours each one saves.
• Process mapping
• Time savings
• Clear priorities
Our services
AI Automation and AI Agents in Malta
Your team spends hours on work a well-built system could do in seconds. We design and build automations and AI agents that handle the repetitive parts of your business, so your people can focus on the work that needs them.
Automation built around how your business really works
Every automation starts with how work moves through your business today: where data is typed twice, where requests wait in an inbox, where a spreadsheet is copied into another system every Friday. We map that first, then build the shortest reliable path.
We connect the tools you already use, such as your CRM, accounting software, forms, email and spreadsheets, using platforms like Make and n8n, or custom code where a platform isn't enough. Every automation is documented, monitored and handed over so your team knows exactly what runs and when.
AI agents that answer, sort and act
An AI agent reads what comes in, decides what it is and does the next step: replies to a common question, drafts a quote, tags and routes a request, or updates a record. It works from your own documents and rules, and hands anything unusual to a person.
We set clear limits on what each agent can do, keep a log of every action and measure the time it saves, so you can see the return before you scale it further.
100+Projects delivered
5★Client reviews
Before & afterCase studies for every project
What we build
Work that runs while you sleep
Everything we offer under this service, from first idea to launch. Every project is planned around your goals and built to last.
Customer replies
Draft replies for reviews, emails and chat in your brand's voice, ready for your team to check and send.
• Brand voice
• Review replies
• Multilingual
Reporting and finance
Reports that build themselves from your systems, and invoices, receipts and reconciliations handled on schedule.
• Scheduled reports
• Xero and QuickBooks
• Spreadsheet clean-up
Lead handling
Every enquiry is captured, qualified and sent to the right person in seconds, with a reply already on its way.
• Web forms and email
• Instant replies
• CRM updates
AI agents
Agents that read requests, answer common questions and take the next step, trained on your own documents and rules.
• Your knowledge base
• Clear limits
• Handover to a person
Workflow automation
We connect your apps so data moves between them on its own, with no copying and pasting.
• Make and n8n
• CRM and accounting
• Error alerts
Selected work
All projectsWork we've launched
- 01
Research and planning
Your goals, your audience and the competition, mapped before we design anything.
- 02
Design
Concepts, then the full design, reviewed with you at each step.
- 03
Build
Built, tested on every device and set up to perform from day one.
- 04
Launch and support
We launch, train your team and keep everything running smoothly.
★★★★★
Six ways we help, from a single automation to an agent that handles a whole inbox. Every build is tested on your real data before it goes live.We automate the work nobody enjoys, and keep a person in charge of everything that matters.Map. We follow the work as it happens today and find the tasks worth automating.
Build. The automation or agent, built and tested on your real data.
Launch. Switched on with monitoring, alerts and a written handover.
Improve. We track the time saved and extend what works.
FAQs
Frequently Asked Questions
Quick answers about working with MPiFY. If yours isn't here, we're happy to talk it through.
How long does an automation take to build?
A single workflow usually takes one to two weeks. An AI agent with its own knowledge base takes three to six weeks, including testing on real requests.
Is my data safe?
Yes. We use your existing accounts where possible, limit each automation to the data it needs, and never use your data to train public AI models.
Will AI replace my team?
No. We automate repetitive tasks so your team spends its time on clients, sales and decisions. Anything unusual is handed to a person.
CONNECT WITH MPiFY
CHAT WITH US TODAY
Looking for a branding and digital marketing agency in Malta that understands your vision? Whether you're launching a new brand, refreshing your website, or looking to improve your digital presence, we're here to help.
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